To receive free assistance when getting on and off the train, or for any additional information, please contact the SBB Contact Center Handicap at least 2 hours before your arrival.
Every day from 5am to midnight on +41 800 007 102
Free from Switzerland/paid from abroad
Further information can be found at sbb.ch/en/handicap
Key and symbols
The following symbols are used on the online timetable at sbb.ch/en/fahrplan and on the SBB app.
| Symbol | Description and explanation | |
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Independent boarding/alighting |
You can baord and alight independently on this connection. |
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Board/alight with transport staff |
Please contact the transport or service staff directly to request assistance. |
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Board/alight with staff assistance, register in advance |
You require boarding/alighting assistance for this connection. Register at swisspass.ch/handicap or via the SBB Contact Center Handicap at least one hour in advance. Available every day from 5.00 am to midnight on the following tel. number +41 0800 007 102 (free from Switzerland / paid from abroad). |
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By shuttle to the accessible stop, register in advance |
A shuttle is required for people with reduced mobility wishing to take this connection. Please contact the SBB Contact Center Handicap at least two hours in advance. Available every day from 5.00 am to midnight on the following tel. number +41 0800 007 102 (free from Switzerland / paid from abroad). |
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Connection not accessible |
This connection is not accessibile for people with reduced mobility. There is an independent boarding/alighting station nearby. For further information, please contact the SBB Contact Center Handicap. Available every day from 5.00 am to midnight on the following tel. number +41 0800 007 102 (free from Switzerland / paid from abroad). |
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