You can cancel or change the date* of your trip without charge up to 7 days before your scheduled departure date.
Between 6 and 3 days before the departure date, a fee of CHF 10.00 will be charged. Changing the date* according to current availability is free of charge.
Less than 2 days before your trip, it is not possible to cancel or change your booking. No refunds will be made.
*To change your date, please place a new order according to current availability first. Once we have received confirmation of your new order, we will cancel your previous order.